Privacy policy
Privacy Policy
Last updated: January 23, 2024.
- Introduction
Welcome to the privacy policy of Lisel Pets Oy (3367475-7). Lisel Pets Oy respects your privacy and strives to protect your personal information appropriately. This privacy policy explains how we collect, use, and protect your personal data.
- Information Collected
We collect personal information in the following ways:
Orders: When you place an order, we collect your first name, last name, email address, phone number, and address. Cookies and Tracking: We use cookies and similar technologies to collect information about your use of the website and to improve our services. Customer Feedback: We may record customer feedback and inquiries you send to us.
- Use of Information
We use the collected personal information for the following purposes:
Orders: We use the information for processing your orders, delivery, and invoicing. Customer Service: We may use the information to provide customer service, answer your questions, and resolve issues. Marketing: With your consent, we may use the information to provide you with information about our products and services.
- Protection of Information
Care is taken in the processing of the register, and information processed through information systems is appropriately protected. Registry information is stored on Internet servers. Adequate physical and digital security of hardware is ensured.
The data controller ensures that stored data, as well as server access rights and other information critical to the security of personal data, are treated confidentially. In addition to employees, web service administrators also have access to the personal register. Data processing agreements have been made with web service administrators, defining how they may process data.
Information is retained only for the necessary period, up to a maximum of 24 months.
- Sharing of Information
We do not sell or rent personal information. Lisel Pets Oy may share your personal information with third parties only as required by customer relationships, such as for product shipping, as required by law, or upon request by authorities.
Information is not processed or transferred outside the EU or EEA.
- Rights and Choices
You have the right to access, correct, or delete your own personal information. You can also withdraw your consent for marketing communications. Contact Lisel Pets Oy customer service for more information.
- Changes to the Privacy Policy
We reserve the right to update this privacy policy by notifying changes on our website. We recommend checking the privacy policy regularly.
- Contact Information
If you have any questions about our privacy policy, please contact Lisel Pets Oy customer service:
Email: hello@liselpets.com